Alberta

Calgary

Connected for Success Program

Easy application

Tax filing not required

The program provide eligible individuals in Calgary with access to low-cost telecommunication services that are offered by Rogers Communications. This includes high-speed internet, TV bundles, or cell phone services.

To qualify for the program you must:

  1. Live in Calgary, Alberta
  2. Show proof of lower income by providing one of the following:

A) Canada Revenue Notice of Assessment

B) Income documents from one of the following sources:

  • Assured Income for Severely Handicapped benefits (AISH)
  • Alberta Works: Income Support
  • Foundational Learning Assistance (formerly Alberta Works Learners)
  • Alberta Works - Alberta Health Benefit
  • Resettlement Assistance Program

C) If you do not have any of the above options, you may use one of the following:

  • Letter from Registered Social Worker
  • Letter for Independent Youth

Please note that if you are using CRA Notice of Assessment, you will need to provide an income proof for each family member related by blood, marriage, adoption or common-law who is 18 years or older living at the same Calgary address.

Documents listed in this section are examples of what can be included with your application. Please review the application instructions (How to Apply tab) to confirm the supplemental and required documents for this benefit.

You need to provide documents before applying to a Fair Entry program. There are three main categories of information required when submitting your application:

Residency Documents- You can provide ONE of the following documents to prove you live in Calgary:

  • A copy of your Alberta Driver's License or Alberta Government Identification Card
  • Utility, telephone or cable bill dated within the last 30 days.
  • Any government document with your name and current address dated within the last 30 days.
  • Signed lease agreements.

Income Documents - Any ONE of the following income proofs are the best way to apply:

  • Assured Income for Severely Handicapped benefits (AISH)
  • Alberta Works: Income Support
  • Foundational Learning Assistance (formerly Alberta Works Learners)
  • Alberta Works - Alberta Health Benefit
  • Resettlement Assistance Program

Or you can also provide the following:

  • Canada Revenue Notice of Assessment

If you do not have any of the above options, you may use one of the following:

  • Letter from a Registered Social Worker
  • Letter for Independent Youth

Note: If you are using the Canada Revenue Notice of Assessment or applying for any of the following programs below, you will need to provide an income proof for EACH family member related by blood, marriage, adoption or common-law who is 18 years or older living at the same Calgary address.

Property Tax No cost spay/neuter for cats Internet, cell phone, television

Note: These are samples of documents we do NOT accept to prove your income:

Bank statements Pay cheques or stubs Immigration documents Letters from people who are not registered social workers T4 slips Tax documents other than the Notice of Assessment

Age Documents - You can provide ONE of the following documents to prove age when applying for the Seniors Services Home Maintenance and the Calgary Transit Low-Income Senior's Annual Pass programs:

  • A copy of your Birth Certificate
  • A copy of your Driver's license
  • A copy of your Alberta Government Identification Card
  • A copy of your Alberta Health Care Card
  • A copy of your Passport
  • A copy of your Baptismal Certificate

In order to access the Connected for Success Program, applicants must be approved by the Fair Entry program.

To apply for the Fair Entry program, you must provide these documents that confirm your income, age, and residency in Calgary. Please click here to access a full list of accepted documents.

You can apply for the Fair Entry program in four ways:

  1. Online Application: Please click here to access the online application.

  2. In Person at the following locations Municipal Building, Village Square Library and Shawnessy Location

  3. Mail to: Fair Entry #8064 P.O. Box 2100 Station M, Calgary, AB, T2P 2M5

  4. Fax to: 403-268-2596

  5. Drop-Off to designated locations accross the city.Please click here to view the list.

Additional Guidance: After you are approved for the program through Fair Entry, wait 72 hours and then contact Rogers Communications directly at 1-888-793-2441 to ask questions about the services, set up a plan, and/or to receive any technical support that is needed.

Learn more about this process, and what information to have ready before you call, in the Frequently Asked Questions section.

Last updated: May 19, 2026