Eligibility is determined on a case-by-case basis following specific guidelines, and a registration process.
Each application for DATS registration is carefully reviewed to evaluate eligibility. Eligibility is approved only for those times or specific trips when the applicant is unable to use regular transit options.
Proof of residency in Canada
A document that displays your name and current home address and confirms that your primary place of residence is in the province or territory that is providing the benefit. For example:
- Driver's license
- Mortgage, rental or lease agreement
- Child Tax Benefit Statement
- Employer record (pay stub or letter from employer on company letterhead)
- Income tax assessment (most recent)
- Insurance policy (home, tenant, auto or life)
- Monthly mailed bank account statements for savings or chequing accounts (does not include receipts, bank books, letters or automated teller receipts)
- Mortgage, rental or lease agreement
- Motor Vehicle Permit (plate or vehicle portions)
- Property tax bill
- School, college or university report card or transcript
- Statement of Direct Deposit for social assistance or income assistance in your province or territory (for example, Disability Assistance, Hardship Assistance, Income Support, Assured Incoome, Social Solidarity, etc.)
- Statement of Employment Insurance Benefits Paid T4E
- Statement of Old Age Security T4A (OAS) or Statement of Canada Pension Plan Benefits T4A (P)
- Statement of Registered Retirement Savings Plan (RRSP), Registered Retirement Income Fund (RRIF), or Registered Home Ownership Savings Plan (RHOSP) from a financial institution (bank, trust company, credit union)
- Utility bill received by mail (home telephone, cable TV, public utilities commission, hydro, gas, water)
- Valid Provincial or Territorial Driver's Licence
- Temporary Driver's Licence (you must also show a photo license card with the same address)
- Workplace Safety and Insurance Board Statement of Benefits T5007
- Canada Pension Plan Statement of Contribution
- Valid Photo Identification
Proof of residency in Province/ Territory
For example:
- lease agreement
- rent receipt
- household bill
- gas
- electricity
- cable television
- telephone
- driver's license
- vehicle registration or car insurance
- membership in social or professional organization
- Other:
- bank information
- employment information
Photo ID
For example:
- driver’s license
- passport
- other government-issued photo ID, such as a non-driver photo ID (Saskatchewan), British Columbia Services Card, Ontario photo card, General identification card (Nunavut), Voluntary ID (PEI), etc.
To apply and register for the Designated Accessible Transit Service (DATS), contact the Client Service Centre to confirm your eligibility and register.
When you call, DATS representatives will confirm which application form will be sent to you.
To check your eligibility or register, call 780-496-4567 (option 3).
Applicants are encouraged to review the DATS User Guide (PDF).