NB - Saint John County - Saint John

Fresh Start Services - Outreach Services, Housing Support and Homelessness Prevention

S.H.I.F.T. Outreach Services (Supporting Homeless Individuals and Families to Transition)

  • help connecting with local services, working towards housing solutions and mitigating risks faced when living out of doors
  • case management and future planning
  • supplies of personal care items (including feminine products) and gear for outdoor sleeping

H.O.P.E. (Housing Opportunities for People to Excel)

  • intensive housing support team
  • works to secure low-cost or subsidized housing units for people living with chronic homelessness
  • wrap-around services
  • guidance through the process of finding stable housing and supports
  • help with applications for income assistance and other support services
  • individual advocacy
  • guidance through the process of finding stable housing and supports
  • ongoing support, case management and future planning

Hearthstone Prevention Program

  • resource navigation
  • eviction prevention assistance
  • individual advocacy and support
  • case management
  • Emergency Homeless Prevention Fund for maintaining tenancies

Eligibility

Individuals and families at risk of homelessness, persons currently experiencing homelessness

Address

48 Waterloo St
Saint John, NB E2L 3P4
Canada

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Contact Information

Office: 506-638-1409

Website: https://freshstartsj.ca/

Hours

Mon-Thu 9 am-12 noon, 1 pm-4 pm; Fri by appointment only, closed to drop-ins

Disabilities access

Small set of stairs at entry, no ramp

Documents required

No documents required

Languages Spoken

English, French

Key Contacts

Kristen O'Hanley - Program Manager

Melanie Vautour - Executive Director

Email: [email protected]

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Last updated: February 5, 2025