You may be eligible for Affordable Transit Program if:
- You are 18 or older
- You live in the Region of Waterloo
- You are not a full-time college or university student
- Your household income is below the income limit
A household can include a single person living alone, or a partner, child, parent or grandparent living with you for financial support.
Eligibility for the ATP is managed by the Region of Waterloo Department of Community Services. If you have questions about your eligibility, please contact Community Services at 519-883-2100 ext. 3 (Mon-Fri 8:30 a.m. - 4:30 p.m.).
Proof of birth
A document with first name, last name, and date of birth. For example:
- Birth certificate or birth registration
- Hospital record of birth or record of the physician/nurse/midwife who attended the birth
- Passport
- Record of landing or confirmation of permanent residence issued by Immigration, Refugees and Citizenship Canada
- Citizenship certificate
- Note of decision or temporary resident’s permit issued under the Immigration and Refugee Protection Act
- Certificate of Indian status card
- Provincial identity card
Proof of residency in Province
For example:
- lease agreement
- rent receipt
- household bill
- gas
- electricity
- cable television
- telephone
- driver's license
- vehicle registration or car insurance
- membership in social or professional organization
- Other:
- bank information
- employment information
Social Insurance Number
For example:
- confirmation of SIN letter
- plastic SIN card (non-expired)
Notice of Assessment
A statement from Canada Revenue Agency (CRA) to each taxpayer, every year, after you have filed a tax return. It tells you the amount of income tax you owe, or the amount of the refund you will get.
Proof of residency in Canada
A document that displays your name and current home address and confirms that your primary place of residence is in the province or territory that is providing the benefit. For example:
- Driver's license
- Mortgage, rental or lease agreement
- Child Tax Benefit Statement
- Employer record (pay stub or letter from employer on company letterhead)
- Income tax assessment (most recent)
- Insurance policy (home, tenant, auto or life)
- Monthly mailed bank account statements for savings or chequing accounts (does not include receipts, bank books, letters or automated teller receipts)
- Mortgage, rental or lease agreement
- Motor Vehicle Permit (plate or vehicle portions)
- Property tax bill
- School, college or university report card or transcript
- Statement of Direct Deposit for social assistance or income assistance in your province or territory (for example, Disability Assistance, Hardship Assistance, Income Support, Assured Incoome, Social Solidarity, etc.)
- Statement of Employment Insurance Benefits Paid T4E
- Statement of Old Age Security T4A (OAS) or Statement of Canada Pension Plan Benefits T4A (P)
- Statement of Registered Retirement Savings Plan (RRSP), Registered Retirement Income Fund (RRIF), or Registered Home Ownership Savings Plan (RHOSP) from a financial institution (bank, trust company, credit union)
- Utility bill received by mail (home telephone, cable TV, public utilities commission, hydro, gas, water)
- Valid Provincial or Territorial Driver's Licence
- Temporary Driver's Licence (you must also show a photo license card with the same address)
- Workplace Safety and Insurance Board Statement of Benefits T5007
- Canada Pension Plan Statement of Contribution
- Valid Photo Identification
Photo ID
For example:
- driver’s license
- passport
- other government-issued photo ID, such as a non-driver photo ID (Saskatchewan), British Columbia Services Card, Ontario photo card, General identification card (Nunavut), Voluntary ID (PEI), etc.
You can apply for the Affordable Transit Program online. Complete online form, upload additional documents. Once you have submitted the form you will receive a confirmation email/message/call.
If you receive Ontario Works or Ontario Disability Support, you will need:
- Date of birth
- Member ID or Social Insurance Number
If you’re not receiving Ontario Works, ODSP or childcare subsidy), you will need:
- A proof of address that shows you live in the Waterloo Region
- A proof of income (a document that shows your total income after taxes).
If you receive subsidized childcare, you will need:
- Date of birth
- Address
If you have questions while completing the ATP application, call 519-883-2100 ext. 3. Hours: 9 a.m. - 3 p.m., Monday to Friday.
If you need assistance to complete the ATP application, you can also visit one of the Community Service Welcome Centres.
- 99 Regina St. S., Waterloo
- 20 Weber St. E., Kitchener
- 150 Main St. Cambridge
Hours: 8:30 a.m. - 4:30 p.m., Monday to Friday.