Ontario

Energy Affordability Program

Easy application

Tax filing not required

The Energy Affordability program provides a free energy saving upgrades for qualifying residents and home owners in Ontario. Eligible individuals will receive a free in-home energy needs assessment conducted by an expert. Depending on the identified needs, eligible residents and homeowners may receive energy-efficient product or replacements.

To qualify for the program, the participant must be:

  1. A resident of an eligible Social Housing property, OR

  2. An individual who owns, rents, or leases a residence, is listed as the primary or secondary utility account holder, and meets one of the following criteria:

    a. Have an annual household income for the previous year that does not exceed the allowable limits.
    Please review this chart to check income limits:
    Energy Affordability Program – Income Limits

    b. Received assistance from one of the following programs in the past 12 months:

    • Allowance for Seniors
    • Allowance for the Survivor
    • Guaranteed Income Supplement
    • Healthy Smiles Ontario Child Dental Program
    • Home Winterproofing Program (HWP)
    • Low-Income Energy Assistance Program (LEAP)
    • Ontario Disability Support Program (ODSP)
    • Ontario Electricity Support Program (OESP)
    • Ontario Works

    c. Any on-reserve community member

Proof of  residency in Province/ Territory

For example:

  • lease agreement
  • rent receipt
  • household bill
    • gas
    • electricity
    • cable television
    • telephone
  • driver's license
  • vehicle registration or car insurance
  • membership in social or professional organization
  • Other:
    • bank information
    • employment information

Proof of residency in Canada

A document that displays your name and current home address and confirms that your primary place of residence is in the province or territory that is providing the benefit. For example:

  • Driver's license
  • Mortgage, rental or lease agreement
  • Child Tax Benefit Statement
  • Employer record (pay stub or letter from employer on company letterhead)
  • Income tax assessment (most recent)
  • Insurance policy (home, tenant, auto or life)
  • Monthly mailed bank account statements for savings or chequing accounts (does not include receipts, bank books, letters or automated teller receipts)
  • Mortgage, rental or lease agreement
  • Motor Vehicle Permit (plate or vehicle portions)
  • Property tax bill
  • School, college or university report card or transcript
  • Statement of Direct Deposit for social assistance or income assistance in your province or territory (for example, Disability Assistance, Hardship Assistance, Income Support, Assured Incoome, Social Solidarity, etc.)
  • Statement of Employment Insurance Benefits Paid T4E
  • Statement of Old Age Security T4A (OAS) or Statement of Canada Pension Plan Benefits T4A (P)
  • Statement of Registered Retirement Savings Plan (RRSP), Registered Retirement Income Fund (RRIF), or Registered Home Ownership Savings Plan (RHOSP) from a financial institution (bank, trust company, credit union)
  • Utility bill received by mail (home telephone, cable TV, public utilities commission, hydro, gas, water)
  • Valid Provincial or Territorial Driver's Licence
  • Temporary Driver's Licence (you must also show a photo license card with the same address)
  • Workplace Safety and Insurance Board Statement of Benefits T5007
  • Canada Pension Plan Statement of Contribution
  • Valid Photo Identification

Applicants can apply in two ways:

  1. By Phone
    Contact the Independent Electricity System Operator (IESO) at:
    1-844-770-3148

  2. Online Application
    Complete an online application form.
    Applicants will receive a response from the program service provider within five days after submitting an application.

Last updated: March 3, 2025