In order to qualify, your household income has to fall below a certain limit. The amount of income it takes to qualify depends on two factors:
- How many people live in the house
- Your combined household income
For example, a home with four people and an annual after-tax income of $37,000 would be eligible for a LEAP Emergency Financial Assistance (EFA) grant.
You can qualify for special rules if you are low-income like having your security deposit or reconnection fee waived.
Visit the benefit homepage to learn more about the LEAP EFA income eligibility criteria.
Social Insurance Number
- confirmation of SIN letter
- plastic SIN card (non-expired)
Step 1: Collecting your paperwork
You will likely have to meet with a representative of the social agency for an interview.
View the list of social service agencies
You will be asked to provide:
- Current electricity and gas bills
- A disconnection notice, if you have received one
- A copy of a rental contract, lease or mortgage documents
- Proof of household income – cheque stub, employment letter, income tax return for adult members of household
- A copy of your most recent bank statement
Step 2: Approving your status
The agency looking at your case will decide whether or not you qualify as low-income. As part of this process, the agency will contact your electricity or natural gas provider and ask them to pause any further disconnection or collection activity on your account until a decision is made. Your utility will also be notified if your application is denied.