Ontario

Waterloo

Older adult health – Long Term Care (LTC) and Housing

Easy application

Need you to file taxes and apply separately

The Region of Waterloo helps older adults live well through education and other supports, including many programs and services that improve quality of life.

Sunnyside Home is a fully accredited long term care home owned by the Region of Waterloo. It houses 263 residents, with courtyards, gardens and a walking path around campus.

Private rooms are occupied by one resident with a private washroom.

Basic rooms are occupied by two residents with a shared washroom.

Rates are set by the province of Ontario.

Services at Sunnyside include

  • Nursing and personal care
  • Medical services
  • Recreation programming
  • Physio and occupational therapy
  • Dietetics and food services
  • Laundry
  • Support from registered Social Workers
  • Spiritual and religious care
  • Housekeeping
  • Banking and administrative services

Services at an additional cost

  • Haircuts and styling
  • Phone, cable TV and internet
  • Foot care
  • Registered massage therapy
  • Community outings
  • Transportation to appointments

You may call to schedule a tour of Sunnyside Home at 519-893-8494, ext. 6360.

To learn more about other long-term care options in the Waterloo Region you can review the Long-term Care Home Listing for the area.

Home and Community Care Support Services can help you determine if you need long-term care or if you can stay in the community with care and support in your home. If it becomes too difficult for you to live on your own, they can offer long-term care options.

For more information on eligibility, visit the Home and Community Care Support Services website or call 519-748-2222.

Health card

For example:

  • valid health card with no photo, name and address
  • valid health card with photo, name and address
  • MCP (Medical Care Plan) number
  • Valid ambulance/dental services card
  • Department of Immigration, Skills and Labour identification number
  • Department of Immigration, Skills and Labour file number (Income Support Card).

Proof of birth

A document with first name, last name, and date of birth. For example:

  • Birth certificate or birth registration
  • Hospital record of birth or record of the physician/nurse/midwife who attended the birth
  • Passport
  • Record of landing or confirmation of permanent residence issued by Immigration, Refugees and Citizenship Canada
  • Citizenship certificate
  • Note of decision or temporary resident’s permit issued under the Immigration and Refugee Protection Act
  • Certificate of Indian status card
  • Provincial identity card

Notice of Assessment

A statement from Canada Revenue Agency (CRA) to each taxpayer, every year, after you have filed a tax return. It tells you the amount of income tax you owe, or the amount of the refund you will get.

To apply for Sunnyside Home, visit the Ontario Health atHome website or call 519-748-2222.

Ontario Health atHome can help you determine if you need long term care, or if you are able to stay in the community with care and support in your home. If it becomes too difficult for you to live on your own, they can offer long-term care options.

View the Home and Community Care Support Services Guide to Placement in Long-Term Care Homes for detailed information on the long-term care application process.

There are reduced rates for low-income residents.

Last updated: January 24, 2025