You may be eligible for WREAP if you receive social assistance or live on a low income. Your household income (after tax) must be:
- Less than $38,000
- $38,001 to $54,000 if three or more people live in the household
- $54,001 to $65,000 if five or more people live in the household
- $65,001 TO $71,000 if seven or more people live in the household
Before applying for WREAP, you will need to talk to your utility provider about a payment plan for your bill.
Documents listed in this section are examples of what can be included with your application. Please review the application instructions (How to Apply tab) to confirm the supplemental and required documents for this benefit.
Health card
For example:
- valid health card with no photo, name and address
- valid health card with photo, name and address
- MCP (Medical Care Plan) number
- Valid ambulance/dental services card
- Department of Immigration, Skills and Labour identification number
- Department of Immigration, Skills and Labour file number (Income Support Card).
Proof of housing situation
For example:
- letter from landlord about your housing situation
- eviction notice
- disconnection notice
- police report about an incident involving your housing
- moving company quote or invoice
- list of repairs needed in home
- list of expenses for renovations needed for independence in the home
- proof of home ownership (mortgage, property ownership)
Social Insurance Number
For example:
- confirmation of SIN letter
- plastic SIN card (non-expired)
To apply for the Waterloo Region Energy Assistance Program (WREAP) call 519-883-2100 and select option 1 or visit one of the offices:
- 20 Weber St. E., Kitchener
- 99 Regina St. Waterloo
- 150 Main St. Cambridge
You need one or two documents from the list below to apply:
- Social insurance number (SIN)
- Health Card number
- Banking information
- Information on assets and income
- Rent or mortgage amount
If you don't have a health card or SIN, there are Outreach Services that can help you get one.