You may be eligible for WREAP if you receive social assistance or live on a low income. Your household income (after tax) must be:
- Less than $28,000
- $28,001 to $39,000 if three or more people live in the household
- $39,001 to $48,000 if five or more people live in the household
- $48,001 TO $52,000 if seven or more people live in the household
Before applying for WREAP, you will need to talk to your utility provider about a payment plan for your bill.
Health card
For example:
- valid health card with no photo, name and address
- valid health card with photo, name and address
- MCP (Medical Care Plan) number
- Valid ambulance/dental services card
- Department of Immigration, Skills and Labour identification number
- Department of Immigration, Skills and Labour file number (Income Support Card).
Proof of housing situation
For example:
- letter from landlord about your housing situation
- eviction notice
- disconnection notice
- police report about an incident involving your housing
- moving company quote or invoice
- list of repairs needed in home
- list of expenses for renovations needed for independence in the home
- proof of home ownership (mortgage, property ownership)
Social Insurance Number
For example:
- confirmation of SIN letter
- plastic SIN card (non-expired)
To apply for the Waterloo Region Energy Assistance Program (WREAP) call 519-883-2100 and select option 1 or visit one of the offices:
- 20 Weber St. E., Kitchener
- 99 Regina St. Waterloo
- 150 Main St. Cambridge
You need one or two documents from the list below to apply:
- Social insurance number (SIN)
- Health Card number
- Banking information
- Information on assets and income
- Rent or mortgage amount
If you don't have a health card or SIN, there are Outreach Services that can help you get one.